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Pioneerxity

Privacy Policy

Last updated: May 23, 2026

1

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes data accessed through integrated third-party APIs with your explicit authorization.

Account information (name, email, profile details)
Google Workspace Data: Google Drive files (`drive.readonly`) and Gmail message content (`gmail.readonly`) that you explicitly select to import
Usage data and interaction with our AI services
Technical information about your device and connection
2

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, and to power our AI-driven knowledge management and retrieval features.

Provide and personalize our AI services, including generating vector embeddings for semantic search and RAG-based chat pipelines
Process your explicitly selected Google Drive documents and Gmail messages to sync them with your personal AI knowledge base
Analyze usage patterns to improve our platform's productivity services
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Google API Services Limited Use Disclosure

Our platform's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

We do not use Google user data to train, retrain, or fine-tune generalized AI or machine learning models
Google data is only used to provide user-facing AI features and is not transferred to third parties unless strictly necessary for those features
We do not allow human review of your raw Google Drive or Gmail data unless explicitly requested by you for troubleshooting
4

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share data with trusted service providers (such as secure vector database hosts and infrastructure providers) solely to deliver our services
Legal requirements may require disclosure
Business transfers in case of merger or acquisition
5

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption of data in transit and at rest
Regular security assessments and compliance updates
Strict access controls and multi-factor authentication
6

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data, and to revoke access to integrated third-party accounts at any time.

Access, review, or request deletion of your personal data
Disconnect your Google account and wipe all synced vector embeddings instantly
Data portability to other services
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Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content.

Essential cookies for service functionality
Analytics cookies to understand usage
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Third-Party Services

Our services integrate with third-party services and APIs (including the Google Drive and Gmail APIs). These services have their own privacy policies, and we encourage you to review them.

Google API Services
AI model infrastructure and processing providers
Secure database and cloud hosting infrastructure
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Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Active account data and synced knowledge base assets until account deletion
Immediate deletion of vector data upon user request
Usage logs for up to 2 years
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Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

No intentional collection from children under 13
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International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Data may be processed in multiple secure data center regions
Standard contractual clauses for transfers
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Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.

Notification of significant changes
Review policy regularly for updates
13

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through our support channels or email us directly.

Email: privacy@pioneerxity.com
Response within 48 hours

If you have questions about this privacy policy, please contact us.